Webenhancing customer satisfaction in construction is a multifaceted process that involves setting clear expectations, delivering quality workmanship,. Webas a result of using the kano quality model in advanced technologies for housing, construction companies can better understand customer needs and. These are principles that he believed people should live by to run a construction company, including, โ€œbe firm, fair, and friendly,โ€ and โ€œkeep your word as.

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Employing them is a good.

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